Refund & Return Policy

Due to the nature of food and consumable products, we follow a strict no-return policy.

Returns

• We do not accept returns or exchanges once a product has been delivered

• This is to ensure safety, hygiene, and quality standards

Damaged or Incorrect Items

In case you receive:

• A damaged product

• An incorrect product

Please email us at hello@getmunchies.in within 24 hours of delivery with:

• Order number

• Clear images of the product and outer packaging

After verification, we will offer a replacement or refund, at our discretion.

Refunds

• Approved refunds will be processed to the original payment method

• Refunds are usually completed within 5–7 working days after approval

Non-Eligible Cases

Refunds or replacements will not be provided for:

• Change of mind

• Taste preferences

• Minor packaging differences

• Delays caused by courier partners beyond our control

Imported food item. Packaging and ingredients may vary slightly by region.